Coach approach to "Quiet Leadership"
Here is a radio interview with David Rock, author of the recently published "Quiet Leadership : Six Steps to Transforming Performance at Work" The author also provides a lot of discussion around coaching and the process. Check it out.
Rock provides an overview to his six steps:
- "Think About Thinking" (let people think things through without telling them what to do, while remaining "solutions-focused")
- "Listen for Potential" (be a sounding board for employees)
- "Speak with Intent" (clarify and streamline conversation)
- "Dance Toward Insight" (communicate in ways that promote other people's insights)
- "CREATE New Thinking" (which stands for Current Reality, Explore Alternatives and Tap Their Energy, an acronym about "helping people turn their insights into habits")
- "Follow Up" to ensure ongoing improved performance.
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